Last updated: 13th August 2026
Listing.my respects the privacy of visitors, account holders, business owners, authorised business representatives, listing customers and other individuals who interact with our platform.
This Privacy Policy explains how Listing.my collects, uses, stores, discloses and protects personal data when you:
Listing.my acts as the data controller for personal data processed through its services, except where another party independently determines how and why particular personal data is processed.
This Privacy Policy should be read together with our Terms and Conditions and any additional notice provided when personal data is collected.
This Privacy Policy applies to personal data processed by Listing.my in connection with commercial transactions and the operation of its business directory and related services.
“Personal data” generally means information that relates directly or indirectly to an identified or identifiable individual.
Information relating only to a company, partnership or other legal entity may not itself constitute personal data. However, information about an individual associated with a business, such as a sole proprietor, director, employee, authorised representative or contact person, may be personal data.
This Privacy Policy does not govern external websites, businesses or services that operate independently from Listing.my.
Depending on how you use Listing.my, we may collect the following categories of personal data.
This may include:
When you create, claim or manage a listing, we may collect:
Some listing information is intended to be displayed publicly. You should not submit private or sensitive personal information for publication unless it is necessary, lawful and appropriate.
We may collect:
When you purchase a listing plan, renewal, promotional placement or related service, we may collect:
Payments may be processed by third-party payment providers.
Listing.my does not ordinarily receive or store complete payment-card numbers, security codes or online banking credentials where those details are entered directly into a payment provider’s systems.
When you contact us, we may collect:
Where reviews, ratings, comments or similar functions are available, we may collect:
User contributions may be publicly visible.
Where reasonably necessary to verify a listing, account, payment, authority or complaint, we may request:
You should redact information that is not required for the relevant verification purpose.
When you access Listing.my, we may automatically collect:
We may collect information through cookies, pixels, tags, software development kits and similar technologies.
Further details are provided in the Cookies and Similar Technologies section below.
We may obtain personal data:
Where another person provides your personal data to us, that person is responsible for ensuring that the disclosure is lawful and that any required notice or consent has been provided.
Listing.my may collect business information from publicly accessible sources for directory, identification, informational and listing-management purposes.
This may include information appearing on:
The fact that information is publicly available does not mean it will be used without restriction. Listing.my will process personal data obtained from public sources only for purposes reasonably connected with its directory services and applicable legal requirements.
Business owners or authorised representatives may contact us to request correction, updating or review of information associated with a listing.
Listing.my may process personal data for the following purposes.
This includes:
This includes:
This includes:
We may use personal data to:
Service-related messages are not promotional communications and may continue where they are necessary to operate an active account, listing, transaction or legal relationship.
Subject to applicable law and your communication preferences, we may use your contact information to send:
You may withdraw your consent to promotional communications at any time by using the unsubscribe mechanism provided or contacting us.
Withdrawing from marketing does not prevent us from sending essential account, billing, security or service messages.
We may use information to:
Where reasonably possible, analytics may be conducted using aggregated, pseudonymised or anonymised information.
We may process information to:
Listing.my processes personal data where permitted under applicable Malaysian law, including where processing is necessary:
Where consent is relied upon, you may withdraw that consent, subject to legal and contractual limitations and reasonable notice.
Withdrawal of consent does not affect processing already lawfully carried out before the withdrawal.
Some personal data is required to:
Where requested information is mandatory, failing to provide it may prevent Listing.my from:
Information described as optional may be withheld without preventing basic access, although some functionality may be reduced.
Listing.my is a public business directory. Information submitted for inclusion in a business listing may be publicly displayed and may be:
You should provide only business information that you are authorised and comfortable to make public.
Removing information from Listing.my does not guarantee immediate removal from search-engine results, third-party archives, screenshots, caches or websites outside our control.
Listing.my may use cookies and similar technologies to:
Cookies may be classified as:
Where required, non-essential cookies will be used based on your choices through an available cookie-consent mechanism.
You may also manage cookies through your browser settings. Disabling certain cookies may affect login, saved settings, checkout or other website features.
Third parties providing analytics, payment, embedded content, maps, advertising or social-media tools may place or access cookies according to their own privacy policies.
Listing.my may disclose personal data to the following categories of recipients where reasonably necessary.
This may include providers of:
This may include:
These providers may process information under their own privacy terms as independent data controllers or as data processors for Listing.my, depending on the service.
We may disclose necessary information to providers supporting:
Subject to applicable choices and consent requirements, we may disclose or allow access to limited technical, cookie or campaign information for:
Personal data may be disclosed to:
We may disclose personal data where reasonably believed necessary to:
Personal data may be disclosed or transferred as part of:
Any recipient will be expected to process the information consistently with applicable data-protection requirements.
We may disclose information where you request, authorise or consent to the disclosure.
Listing.my may appoint service providers to process personal data on its behalf.
Where appropriate, Listing.my will take reasonable steps to ensure that service providers:
Listing.my remains responsible for selecting service providers with appropriate safeguards, subject to the roles and responsibilities imposed by law.
Some service providers, cloud systems, analytics tools, communications platforms or payment providers used by Listing.my may process or store personal data outside Malaysia.
Where personal data is transferred outside Malaysia, Listing.my will take reasonable steps to ensure that the transfer complies with section 129 of the Personal Data Protection Act 2010 and applicable regulatory guidelines.
Safeguards may include:
The laws of another jurisdiction may permit governmental, regulatory or law-enforcement access to information under circumstances different from those in Malaysia.
Listing.my implements reasonable and practical technical and organisational measures intended to protect personal data against:
Depending on the nature and sensitivity of the information, these measures may include:
No website, transmission method or storage system can be guaranteed to be completely secure.
You are responsible for:
Listing.my maintains procedures for assessing and responding to suspected personal data breaches.
Where Listing.my becomes aware of a personal data breach, we may:
Notifications will be made in the form and within the period required by applicable Malaysian law and regulatory guidance.
Users should promptly report suspected account compromise, unintended disclosure or other security concerns to Listing.my.
Listing.my retains personal data only for as long as reasonably necessary for the purpose for which it was collected or for another lawful purpose.
Retention periods may depend on:
Examples may include:
When personal data is no longer reasonably required, Listing.my may securely delete, destroy, anonymise or de-identify it.
Closing an account or removing a listing does not necessarily result in immediate deletion of every related record.
Following closure or removal:
Listing.my will not retain identifiable personal data longer than reasonably necessary for an applicable lawful purpose.
Listing.my takes reasonable steps to maintain accurate, complete and current personal data where required for its purposes.
You are responsible for:
Listing.my may request verification before making changes that affect ownership, payment, security or control of an account or listing.
Subject to the Personal Data Protection Act 2010 and applicable limitations, you may have the right to:
The right to request deletion is not absolute. Listing.my may retain information where necessary for legal, accounting, fraud-prevention, contractual, security or dispute-resolution purposes.
Where required under applicable Malaysian law, you may request that personal data you have provided to Listing.my be transmitted to another data controller.
A portability request may be subject to:
Data portability does not necessarily require Listing.my to delete the original information or transfer information created through internal analysis, security processes or proprietary systems.
To exercise a data-protection right, contact Listing.my using the details at the end of this Privacy Policy.
Your request should include sufficient information to:
Listing.my may request additional verification to protect personal data from unauthorised access or alteration.
We may decline or limit a request where permitted by law, including where:
Where applicable, we will explain the reason for declining or limiting a request.
You may request that Listing.my stop using your personal data for direct marketing at any time.
You may do so by:
We may retain limited suppression information, such as your email address and opt-out status, to ensure that your preference continues to be respected.
Marketing preferences do not affect essential communications about:
Listing.my may contain:
These services may independently collect personal data and use cookies or similar technologies.
Listing.my does not control the privacy practices of independent third parties. You should review their privacy policies before providing personal information or using their services.
Listing.my may use automated tools to support functions such as:
Automated tools may influence how listings are ordered, classified, flagged or displayed.
Unless expressly stated, Listing.my does not make decisions producing significant legal effects solely through automated processing.
Where Malaysian law provides additional rights concerning automated processing, Listing.my will apply those rights as required.
Listing.my may update this Privacy Policy to reflect:
The revised Privacy Policy will be published with an updated date.
Where a change materially affects how personal data is processed, Listing.my may provide additional notice through:
Where new consent is required by law, continued use alone will not be treated as consent.
This Privacy Policy may be made available in English and Bahasa Malaysia.
Where different language versions are provided, Listing.my will take reasonable steps to ensure that they convey substantially the same information.
In the event of an inconsistency, the version designated by Listing.my as the governing version will apply, subject to applicable Malaysian law.
Questions, concerns, complaints and requests relating to personal data may be directed to:
Listing.my
Email: [email protected]
Mailing address:
Listing.my
Q Sentral, Level 35-02 (East Wing)
2A Jalan Stesen Sentral 2
KL Sentral
50470 Kuala Lumpur
Malaysia
Please include sufficient information for us to understand and verify your request.
Listing.my will handle personal-data enquiries and requests in accordance with the Personal Data Protection Act 2010, applicable amendments, regulations and guidelines.
We collect both information you voluntarily provide, such as your name, contact details, and business information, and non-identifiable data gathered automatically, like browser type, device details, and pages visited. This helps us deliver and improve our directory services efficiently.
Your data is used to verify business listings, manage accounts, moderate reviews, and improve website functionality. We may also use your information to send updates or respond to support requests, always in compliance with Malaysia’s Personal Data Protection Act (PDPA).
Listing.my only shares limited data when necessary, such as with trusted service providers or when required by law. We never sell personal data, and all partners handling information are bound by confidentiality and data protection agreements.
We employ encryption (HTTPS/SSL), access controls, and continuous monitoring to safeguard data against unauthorised access. While no online system is entirely risk-free, we are committed to maintaining strong security standards to protect user trust.
Yes. You can contact us to review, correct, or delete your personal information at any time, subject to legal or record-keeping requirements. We will process such requests in line with PDPA guidelines to ensure transparency and compliance.
Whenever updates are made, we revise the “Last Updated” date at the top of this page. Continued use of our website after any modification indicates your acceptance of the updated policy, so we encourage periodic review.